Help & FAQ
Click Join the library, fill in the form and verify the one-time code sent to your e-mail / mobile. A librarian approves your application (if required for your category) and you will be notified. Visit the desk with your ID to collect a printed card, or use the digital card in your account.
Use your member ID, username, e-mail address or mobile number with the password you chose at sign-up. Use Forgot password to receive a reset code.
Open a record and click Place hold. You will be notified when the item is ready for pickup at your chosen library. Holds expire if not collected within the pickup window.
Go to My account → My loans and click Renew. Renewals are limited by your membership category and are blocked if another member is waiting for the item or you have outstanding fines above the limit.
Overdue fines accrue per day after the due date, skipping library holidays, up to a maximum per item. Lost items are charged at replacement cost plus a processing fee. You can view fines and receipts under My account → Fines.
Your digital card shows your photo, member ID, barcode and QR code. Staff can scan it at the counter or the gate exactly like a printed card. The QR links to a verification page.
Yes — each record can be exported as MARCXML, MARC ISO 2709, RIS (Zotero/EndNote/Mendeley) or BibTeX, and cited in APA, MLA, Chicago and Harvard styles.
Sign in and use Suggest a purchase. Librarians review suggestions; you will see the status in your account.